Terms & Conditions

TERMS AND CONDITIONS

Last updated June 15, 2026


AGREEMENT TO OUR LEGAL TERMS

We are SteelCo Buildings, Inc. (“Company,” “we,” “us,” or “our“), a company registered in Georgia, United States, with a mailing address at PO Box 1447, Covington, GA 30015.

We operate the website steelcobuildings.com (the “Site“) as well as any related products and services that reference or link to these Terms (collectively, the “Services“).

You can contact us by:

These Terms constitute a legally binding agreement between you and SteelCo Buildings, Inc. regarding your access to and use of our Services.
By using our Services, you agree to be bound by these Terms.
If you do not agree, you must discontinue use immediately.

We may update these Terms periodically to reflect operational, legal, or regulatory changes.
The updated version will be indicated by a revised “Last updated” date.
You waive any right to receive specific notice of each change. Your continued use constitutes acceptance of any updates.

Our Services are intended for users 18 years and older.

We recommend you print or save a copy for your records.


TABLE OF CONTENTS

  1. OUR SERVICES

  2. INTELLECTUAL PROPERTY RIGHTS

  3. USER REPRESENTATIONS

  4. PROHIBITED ACTIVITIES

  5. USER GENERATED CONTRIBUTIONS

  6. CONTRIBUTION LICENSE

  7. THIRD-PARTY WEBSITES AND CONTENT

  8. SERVICES MANAGEMENT

  9. PRIVACY POLICY

  10. TERM AND TERMINATION

  11. MODIFICATIONS AND INTERRUPTIONS

  12. GOVERNING LAW

  13. DISPUTE RESOLUTION

  14. CORRECTIONS

  15. DISCLAIMER

  16. LIMITATIONS OF LIABILITY

  17. INDEMNIFICATION

  18. USER DATA

  19. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

  20. SMS/TEXT MESSAGING TERMS

  21. AI-POWERED COMMUNICATIONS & CALL RECORDING

  22. CALIFORNIA USERS AND RESIDENTS

  23. MISCELLANEOUS

  24. CONTACT US


1. OUR SERVICES

The information provided is intended for lawful use.
You are responsible for compliance with local laws if accessing from outside the U.S.

Our Services are not designed for industries requiring special compliance (e.g. HIPAA, FISMA, GLBA). You may not use our Services in ways that violate such laws.


2. INTELLECTUAL PROPERTY RIGHTS

We own or license all Content, Marks, and software used in the Services.
They are protected by U.S. and international laws.

You may access and use the Services only for personal or internal business purposes.
You may not copy, reproduce, distribute, sell, or exploit our Content or Marks without written permission.

Submissions: By sending suggestions, ideas, or feedback, you grant us full rights to use them for any lawful purpose.


3. USER REPRESENTATIONS

You represent that you:

  • Are at least 18;

  • Will comply with these Terms;

  • Will not use bots, scrapers, or unauthorized automation;

  • Will not use the Services for illegal purposes;

  • Will provide accurate information.

Violation may result in suspension or termination.


4. PROHIBITED ACTIVITIES

You agree not to:

  • Extract or compile data without consent;

  • Circumvent security;

  • Misuse support channels;

  • Upload malicious code;

  • Impersonate others;

  • Use automated tools (bots, scrapers);

  • Engage in harassment, spam, or harmful conduct;

  • Use the Services for competing commercial purposes.


5. USER GENERATED CONTRIBUTIONS

If the Services allow you to post content (“Contributions”), you agree such content:

  • Does not infringe third-party rights;

  • Is lawful and non-defamatory;

  • Does not include harassment, hate speech, or prohibited content.

Violation may result in content removal or account termination.


6. CONTRIBUTION LICENSE

You retain ownership of your Contributions but grant us a non-exclusive, worldwide license to host, display, and use them in connection with our Services.
We may use feedback or suggestions without compensation.


7. THIRD-PARTY WEBSITES AND CONTENT

Our Services may link to third-party sites or embed third-party content.
We do not control or endorse such sites and are not responsible for their practices.
Use third-party websites at your own risk and review their policies.


8. SERVICES MANAGEMENT

We reserve the right to:

  • Monitor for violations;

  • Restrict or block access;

  • Remove harmful or excessive content;

  • Take legal action against violators.


9. PRIVACY POLICY

Your privacy is important to us. Please review our current Privacy Policy, which explains how we collect, use, store, disclose, and protect personal information, including information submitted through our website, contact forms, quote requests, phone calls, SMS/text messages, voicemails, chats, and other communications.

Our Privacy Policy also describes how we may use third-party service providers, including CRM, analytics, advertising, SMS/text messaging, call tracking, and conversational AI providers such as Twilio and SimpleTalk AI, to help us communicate with you, respond to inquiries, process requests, maintain business records, and improve our Services.

By using our Services, you acknowledge that you have reviewed our Privacy Policy. Where required by law, we will obtain your consent before sending certain communications, including marketing or promotional SMS/text messages.


10. TERM AND TERMINATION

These Terms remain in effect while you use the Services.
We may suspend or terminate access at any time for violations or other reasons.
You may not create a new account if banned.
We reserve all rights to seek legal remedies.


11. MODIFICATIONS AND INTERRUPTIONS

We may update or discontinue the Services at any time without notice.
We are not liable for downtime, interruptions, or service modifications.


12. GOVERNING LAW

These Terms are governed by the laws of the State of Georgia, United States, without regard to conflicts of law.


13. DISPUTE RESOLUTION

Informal Negotiations: Parties will attempt good faith resolution within 30 days before formal proceedings.

Binding Arbitration: Unresolved disputes will be settled by binding arbitration under AAA Commercial Rules, in Newton County, Georgia.
You waive any right to a jury trial.
Class actions are not permitted.

Exceptions include:

  • Intellectual property disputes

  • Allegations of theft, piracy, or unauthorized use

  • Injunctive relief

Claims must be filed within 1 year.


14. CORRECTIONS

We may correct errors or omissions on the Site at any time without prior notice.


15. DISCLAIMER

The Services and all information provided on our website are offered on an “as is” and “as available” basis.
While we strive for accuracy, we do not warrant that the content, product descriptions, specifications, pricing, or availability displayed on the Site are complete, accurate, or current.
Any materials, drawings, or renderings provided are for informational purposes only and do not constitute a binding offer or guarantee of product performance, availability, or price.

All sales of products and services (including pre-engineered metal buildings, components, and construction services) are governed by separate written agreements or contracts, which may include specific warranties or terms. No statement on the Site shall be interpreted as modifying such agreements.

We disclaim all unrelated warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the Services will be error-free, uninterrupted, or free of harmful components.
You assume full responsibility for your use of the Services and reliance on any information provided.

To the fullest extent permitted by law, SteelCo Buildings, Inc. will not be liable for any damages arising from the use of or inability to use the Services, including reliance on any information or materials provided. Communications with AI-powered tools, chatbots, conversational agents, or automated systems are provided for general intake, informational, and customer service purposes only and do not constitute binding quotes, contracts, warranties, engineering advice, or guarantees.


16. LIMITATIONS OF LIABILITY

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, data, or goodwill, arising from your use of the Services or reliance on any information provided.

  • Our total liability for any claim arising out of or relating to your use of the Services shall not exceed the lesser of five thousand dollars ($5,000) or the amount you paid to us for the specific product or service giving rise to the claim.

  • This limitation applies regardless of the form of action, whether in contract, tort, strict liability, or otherwise.


17. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless SteelCo Buildings, Inc., its affiliates, officers, employees, and agents from and against any and all claims, damages, liabilities, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to:

  • your use of the Site or Services, including reliance on any informational content, tools, or resources provided;

  • your breach of these Terms or any applicable law;

  • your violation of third-party rights, including intellectual property or privacy; or

  • your misuse or unauthorized modification of any products or materials outside the scope of the applicable manufacturer’s warranty or written contract.

This indemnification does not extend to claims resulting from defects in manufacturer-supplied materials covered under a separate vendor or product warranty.


18. USER DATA

We maintain data for operational purposes but are not responsible for loss or corruption.
You should keep backups of all data.


19. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

By using the Services, submitting a form, requesting a quote, contacting us, or otherwise communicating with us electronically, you consent to receive communications from us electronically, including by email, phone, website forms, chat, SMS/text message, and other digital communication methods, where permitted by law.

You agree that electronic communications, notices, disclosures, agreements, and other records satisfy any legal requirement that such communications be in writing.

Electronic communications may include responses to your inquiries, appointment scheduling, quote-related communications, project or transaction updates, customer service messages, marketing communications where permitted, and other communications related to our Services.

We may use third-party communication providers, including Twilio, SimpleTalk AI, CRM platforms, email platforms, analytics tools, and related service providers, to send, receive, route, record, transcribe, analyze, store, or manage communications.

You consent to receive communications electronically and agree that electronic records satisfy any legal requirement that such communications be in writing. Communications may include emails, SMS/text messages (including via third-party messaging services such as SinchSMS or similar), and other digital messaging methods. We may send order confirmations, delivery notifications, reminders, promotional offers, or other messages via SMS/text, provided that you have given consent (or have not opted out).


20. SMS / TEXT MESSAGING TERMS

By providing your mobile phone number and opting in to receive SMS/text messages from SteelCo Buildings, Inc., you agree to receive SMS/text messages from us and our service providers, including Twilio, at the phone number you provided.

Service-related SMS/text messages may include responses to your inquiry, appointment scheduling, quote-related updates, transaction updates, project-related communications, customer service messages, or other communications related to your request.

If you separately opt in to receive marketing or promotional SMS/text messages, we may send you promotional messages, special offers, company updates, or other marketing communications. Marketing SMS/text consent is not required to submit a form, request a quote, purchase products or services, or otherwise do business with us.

Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

You may opt out of SMS/text messages at any time by replying STOP or another supported opt-out keyword to any SMS/text message you receive from us. After you opt out, we may send one final message confirming your opt-out request. You may also contact us at info@steelcobuildings.com for assistance.

For help, reply HELP or contact us at info@steelcobuildings.com or 866-546-3809.

Opting out of SMS/text messages does not opt you out of other communications, such as email, phone calls, or legally necessary communications related to an active inquiry, transaction, or business relationship.


21. AI-POWERED COMMUNICATIONS AND CALL RECORDING

We may use AI-powered communication tools, conversational agents, call handling systems, transcription tools, and related service providers, including SimpleTalk AI, to help answer inquiries, collect project information, qualify requests, schedule follow-up, route communications, support customer service, and improve our business processes.

When you contact us by phone, SMS/text message, voicemail, chat, website form, or other communication method, your communications may be monitored, recorded, transcribed, summarized, analyzed, stored, or processed by us or our service providers for business purposes, including responding to inquiries, maintaining accurate records, improving service quality, training, compliance, dispute resolution, and operational review.

AI-powered tools may assist with communication, but they do not replace final written agreements, quotes, contracts, engineering documents, product specifications, or other official business records. Any information provided through an AI-powered communication tool is for general communication and intake purposes only and does not constitute a binding quote, contract, warranty, engineering advice, or guarantee of product availability, pricing, lead time, or project feasibility.

You should review all information provided to us for accuracy. We may rely on the information you provide through calls, forms, SMS/text messages, chats, voicemails, or AI-assisted conversations to respond to your inquiry and maintain our records.


22. CALIFORNIA USERS

Unresolved complaints may be directed to:
Consumer Affairs, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834
Phone: (800) 952-5210 or (916) 445-1254.


23. MISCELLANEOUS

These Terms constitute the entire agreement.
If any part is deemed invalid, the remainder will remain in effect.
No partnership or agency is created by your use of the Services.


24. CONTACT US

SteelCo Buildings, Inc.
PO Box 1447, Covington, GA 30015
Phone: 678-212-2190
Fax: 678-212-2199
Email: info@steelcobuildings.com