What to Look For In a General Contractor

When you’re hiring a general contracting service, it’s important to hire a general contractor with a good reputation, years of experience, and excellent customer service.

When you’re hiring a contractor to install a structure and make changes to your residential or commercial property, it’s important to interview multiple contractors until you find the right professional for the job. Here’s what you need to know when you’re looking for a suitable general contracting service for your needs.  


Years of experience matter. Whether you’re hiring a general contractor to perform a basic property improvement task, or you’re performing a major addition or remodel, it’s important to hire a contractor that knows their craft and can do the work right.  

The more experience a contractor has, the better equipped they are to complete your job right the first time. If you hire a general contracting service with limited experience, this could lead to errors that could cause expensive delays or even property damage. Not only is that inconvenient, but it could also put your property at risk. 

Working with an experienced general contracting service helps ensure that the work being done is efficient and high quality. 


Any experienced contractor should have good references. Check references before signing a contract with any general contracting service. Asking for three references is preferred, and ask them all the same questions such as:

  • When did you work with this general contracting service?
  • Would you work with this contracting service again?
  • Did they encounter any problems when they were doing the work on your property? How did they handle those challenges?
  • Would you refer this service to people you know? 
  • Did the job start on time? Did it end on time? If not, why not? 
  • Were you fully satisfied with the work when it was done?

Good Reputation

The reputation of a general contracting service makes a difference. Sometimes it’s hard to gauge a contractor’s reputation. Find out if the contracting service you’re thinking about hiring is a member of any national associations or has been given any awards.

Read online testimonials about that general contracting service, and ask other contractors you trust about the contracting service you’re thinking about hiring. Often, other contractors will be familiar with other local services in the area, and will be able to tell you whether the contracting service you’re thinking about hiring is right for you.


Professionalism is important for any general contracting service. A professional contracting outfit should have a high quality website, good communication practices, and policies in place to protect their customers. This professionalism is overall an indication that a general contracting service cares about their business, their customers and about getting the job done right. 

Excellent Customer Service

Are you pleased with the interactions with the general contracting service you’re considering? Do they answer the phone in a timely manner? Do they respond to your questions accurately and timely? Do they listen to your needs when you’re talking to them? Do they ask follow up questions to your statements?

These are all indications that a general contracting service places a lot of importance on good customer service. This is the kind of business you should consider hiring for your next project.  

Transparent Billing Practices

When you sign a contract with a general contracting service, it’s important to know how much you’ll end up paying, what you’re buying, and the specific payment terms. 

Hidden fees can lead to unpleasant surprises and can also make for big problems. Read the contract fully to ensure that you understand the payment terms. Look for a clearly itemized list of costs before signing the contract. Ask any questions that you have about the costs or any content in the contract. 

Want to Work With a Reputable General Contracting Service? Call SteelCo Buildings

At SteelCo Buildings, we take our relationship with our customers seriously and provide excellent customer service. Call today to make an appointment for a consultation. 


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